We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100.1%) | 5 Stars (15) |
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4 Stars (1) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
P***n  |
27 Aug 2018 02:53 Genial |
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M***r  |
24 Aug 2018 04:15 Great item. Unbelievable quality. Thank you!!! |
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A***y  |
13 Aug 2018 17:24 Just as described! |
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V***S  |
21 Jul 2018 05:26 It quickly! |
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Customer |
17 Jul 2018 07:47 пришёл long-awaited my finally, characteristics of all have stated as store, thickness 1 cm, odor not, packaging intact, slightly конечьно помялся in transit, this function but think it does not affect. nice feeling it, very soft, even remain from of feet, hand is then) satisfied buy, also carry петельки) seller recommend! your money is worth commodity) |
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I***v |
6 Jul 2018 08:36 excellent, solid color more. небыло included ties sorry. |
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T***o |
4 Jul 2018 01:15 spb up, dented slightly, nice |
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I***o |
3 Jul 2018 11:17 mat good, slippery but slightly. достввка very fast |
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U***S |
28 Jun 2018 11:10 заказала 24.05, пришёл 28.06. moscow. oh, something to say... does not pull a thousand odd quality. sent me or bad. 7-8mm general 5 on edges. extreme and wrinkled заломах whole in. torn off and more on the edge. it 300₽ price, no more. recommend can not but considering присылали feedback that is normal people solve the. black is not can is qualitative, not know (((but these cool money can buy, not the sent me. will supply 5 stars, but it is pure symbolically. заявленному commodity does not meet. |
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V***a |
27 Jun 2018 06:15 excellent mat. all like in description. 10mm. color bright, my all in tight, even have stock 10 cm. enthusiastic i. approved with it out and not too cat my))) mind, so that shipping long. hight quality so all and. recommend store. |
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G***c  |
31 May 2018 07:17 Iteam as described. |
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H***n  |
30 May 2018 23:22 It's really good,very comfortable,i recommend this,it won't be disappointed u |
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U***l  |
29 May 2018 10:28 The mat is perfect! squeaks a little. but overall great quality. not slippery at all. stable and works great. soft enough for beginner yogis like me. the mat arrived in really good condition too as compared to other mats ive ordered from other stores on aliexpress |
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E***h  |
29 May 2018 09:53 Good |
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Customer  |
22 May 2018 05:45 less дошла package, than a month. отслеживалась всём on the way. quality is excellent, fully meet the description. was generally packed mat, frills without, not помялся travel. there is a little smell rubber, but think выветрится quickly.-have elastic. sent goods store quickly, separate beyond that. to buy recommend the more worth shop mat like that much more expensive. |
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S***r |
18 May 2018 03:00 very good product, I'm very pleased |
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