We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (16) |
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4 Stars (3) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
Customer  |
28 Aug 2018 02:08 A great thing, but still there |
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F***i  |
27 Aug 2018 06:19 All OK |
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O***k  |
24 Aug 2018 10:29 Nice |
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V***n  |
24 Aug 2018 08:56 Quality is relatively good, but the price of the quality. IN general, all is fine, but could be better. If use carefully and store, will last for several years, and possibly more. Great store. Recommend. |
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J***h  |
24 Aug 2018 05:03 good |
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D***y  |
24 Aug 2018 02:55 ras |
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F***o  |
21 Aug 2018 02:55 Excellent, all OK. |
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K***n  |
21 Aug 2018 01:45 Quick reliable product as described. Thanks |
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Customer  |
21 Aug 2018 01:45 thanks |
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E***k  |
20 Aug 2018 02:19 Shipping a little more than a month. Ordered two раколовки. IN one PINK zipper. Sometimes differ seams. Everything else is fine. Open-closed without question, crayfish caught :) |
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T***o  |
18 Aug 2018 00:31 Posting came to Kiev exactly for 2 weeks. Very pleased at. Price quality more than meet the tracker track. |
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M***a |
15 Aug 2018 02:21 The product is beautiful and Quality Reliable store |
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J***a |
14 Aug 2018 11:32 Super. To Ukraine priyshlo 18 dnіv. Duzhe dyakuyu. |
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J***s  |
14 Aug 2018 03:37 Very good even came before |
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J***z  |
13 Aug 2018 13:21 The product is good, the tickets a little small had to whittle a bit Network |
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R***n |
13 Aug 2018 05:52 Need to put the diameter of the out holes But Habro serves me if you more perfect product |
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M***v |
10 Aug 2018 08:54 All received, visually good thing, in action has not yet had time to try. In my opinion too small in scale and ячея opposite krupnovat, but it can be and misconceptions. As far as possible then Unsubscribe the result. |
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A***y |
10 Aug 2018 06:54 Hey good lunch thank you very much for the fast delivery and the product was really good thanks and good day |
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R***n |
10 Aug 2018 02:38 Threw the Lake Nothing not caught, need more space look so interesting toy |
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